How can we help?
Search our FAQ or contact our 24/7 customer support team.
Frequently Asked Questions
How do I deposit funds?
Go to your Dashboard, click on 'Deposit', select your preferred cryptocurrency, and copy the wallet address or scan the QR code to send funds.
What are the trading fees?
BitGrows offers competitive fees. Standard spot trading fee is 0.1%. Holders of our native token get up to 25% discount.
Is my account secure?
Yes, we use bank-level encryption, 2FA protection, and store 95% of digital assets in cold storage to ensure maximum security.